Employee Engagement among Security Guards in the Private Sector: An Empirical Study

Author(s): Srivathsan SS, V Kshaunish and Dr. Swarnika Dixit

Abstract:

Employee engagement is the emotional involvement of employees in their work. It is based on physical, cognitive, and emotional well-being, with physical engagement being the amount of effort employees make in carrying out their responsibilities, and emotional engagement being the emotional connection they have with their employer. To foster a positive relationship, organisations must make employees feel like they fit there and inspire them to believe in the goals and values of the business. Employee engagement is important for organizations because it improves the work environment, reduces staff turnover, boosts productivity, fosters better working relationships with clients, and has a positive influence on the bottom line. This paper examines the levels of employee engagement among security guards employed in private security agencies, using primary data collected from security guards working in different types of organizations. The results show that highly engaged employees feel good about their contributions and effect, which boosts their morale and improves productivity. The study considered demographic factors such as age, gender, and marital status, as well as other variables such as salary satisfaction, promotion potential, successful appreciation, job enjoyment, superior relation, initiatives, uniform value, adequate tools, suggestions, permissions, colleague interactions, employee interactions, and insurance premiums. Data collection was carried out using a google form, and the names of the security guards were protected under strict confidentiality. A questionnaire was created, and responses were collected by personally approaching the security guards from various organisations. Analysis was conducted using the SPSS tool to analyse the data.

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Pages: 35-41     |    3 View     |    0 Download